![]() Is there any SMS charge when I send to 89981160? Yes, please see the expiry date printed at the back of the POWERKad. Is there any expiry date for the POWERKad? You still can claim your 20 digit Token for any over-scratched or damaged POWERKad providing the serial number of the POWERKad can be sighted clearly. There is no refund for any reported lost or damaged POWERKad What happen if my POWERKad is lost, over-scratched or damaged? We are sorry to inform you that there is no refund for wrong meter number. Will I get a refund if I have entered a wrong active Prepaid Meter number belongs to other person? If you have entered an active Prepaid Meter number belong to other person, you will still receive the 20-digit token for the Prepaid Meter number but it will not valid to your Prepaid Meter number. What happen if I have entered the wrong Prepaid Meter number? The Prepaid Meter may have some issue which cause it reject the token. Shall they key-in the 20 digits token correctly but it is rejected, please advise the Customer to consult DES. So, please make sure you key-in the 20-digits token correctly. If REJECT, it means that you had keyed-in the 20-digit token wrongly. Your meter will display “ACCEPTED” showing your 20-digit token had been successfully entered, and you can see the credit top-up value has increased either in B$ amount or KWh. You can enter the 20-digit token received from the SMS into your prepaid meter and press enter. You will receive a SMS reply with the 20-digit token.Ĥ. ![]() Then, SMS it by typing your prepaid meter number followed by * and the 16-digit PIN to 38144 for DST Subscribers or 8160160 for Progressive Cellular Subscriber.ģ. Scratch the silver coated at the back of the POWERKad and get the 16-digit PIN.Ģ. What is the denomination available for the POWERKad? Any authorized POWERKad Resellers in Negara Brunei Darussalam Yes, DES charges the same tariff for all POWERKad usersĢ. What about the charging tariff? Will it the same as normal DES standard tariff? You can always call DST151 for any inquiries or email to is the operational hour for POWERKad hotline? You can call DES Prepaid Meter Hotline: 2241146 (during office hours only) or fax to 2221757 or email to is the hotline for POWERKad? How can I contact DES for the Prepaid Meter? But we advise you to consult DES for more details. I still use Postpaid Electrical Meter can I change it to Prepaid Meter? Instant Vending (BIBD, SCB, TAIB, BAIDURI) It is either a prepaid scratch card containing 16 digits PIN or a vending service to provide the 20 digits token.ģ. POWERKad is a terms uses to recharge a Prepaid Electricity Meter for Department of Electrical Service (DES).
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